Running a restaurant can be overwhelming. Customers want convenience, speed, and accuracy, especially when ordering online. That's why having the best online ordering system for restaurants is essential.
With so many options available, finding the right system can feel tricky. But the best online ordering system for restaurants does more than just take orders—it transforms how you run your business. It’s time to explore what makes a system stand out and how it can help your restaurant thrive.
Why Direct Online Ordering Matters
Before exploring systems, let's discuss why you need one. Online food delivery skyrocketed by 30% during the COVID-19 pandemic. This shift towards online ordering has remained, offering convenience for customers.
Restaurants with online ordering often experience a dramatic sales increase. Online orders also tend to be about 20% larger than dine-in checks, on average.
The Best Online Ordering System for Restaurants: Key Features
What should you look for in an online ordering system? Here’s a breakdown of essential features for the best ordering experience.
Commission Fees: Keeping Your Profits
Third-party apps like Grubhub and DoorDash charge substantial fees. These fees impact your profit margins. Direct ordering eliminates the middleman, allowing you to retain more earnings.
Ease of Use: Simple for Staff and Customers
Your staff needs an efficient ordering pos. The system should be intuitive for both staff and customers. Complicated systems lead to order errors.
BPA POS, for instance, receives positive customer reviews for user-friendliness.
Integration with Your Existing Tools
The online ordering solution should integrate with your existing restaurant management tools. Look for systems compatible with your POS (Point of Sale). Seamless integration enhances workflow efficiency and data management.
Branding: Making It Your Own
A generic online ordering page can feel disconnected from your brand. A branded mobile app and restaurant website, incorporating your restaurant's logo and website design, enhance the customer experience.
QR codes can also bridge the gap between offline and online ordering, providing quick access to your branded online platform.
Features That Drive Sales
Look for online ordering features that encourage higher sales. Features like suggested menu items, promotions, and loyalty programs can significantly boost order values.
Some systems include built-in email marketing for customer engagement and targeted campaigns.
Direct Ordering vs. Third-Party Apps
Using third-party apps can be appealing, but often inflates prices for customers. This affects your brand perception and customer loyalty.
For example, an order through Menufy cost almost double compared to ordering directly from the restaurant. This price discrepancy makes the convenience of third-party apps less attractive. Consider factors like delivery drivers and other related costs.
Online Ordering: Tips and Tricks for Success
Regardless of your chosen system, these tips can help you succeed with online ordering:
- High-quality food photos: Entice customers with visually appealing images of your dishes. Customers make decisions based on appearances online.
- Accurate menu information: Ensure your online menu is up-to-date and matches your in-restaurant menu. Include special requests, substitutions, and modifications.
- Fast and easy checkout: Streamlined checkout processes are crucial. Customers expect a seamless payment experience.
- Promote online ordering: Actively promote your online ordering platform. Integrate it into your in-restaurant signage, promotions, and service experience.
Top Contenders: A Comparison
When choosing an online ordering system, understanding the costs and features can make all the difference. Here's a breakdown of BPA EatOnTheWeb and other leading systems to help you decide.
| Feature/Cost |
BPA EatOnTheWeb |
DoorDash |
Grubhub |
UberEats |
ChowNow |
| Monthly Fees |
$50 |
$1,350 |
$1,760 |
$1,350 |
$505 |
| Commision Fees |
None |
15%-30% per order |
15%-25% per order |
15%-30% per order |
None |
| Setup Fees |
None |
None |
None |
$500 |
$399 |
| Included Features |
Menu management, custom URL, unlimited support |
Basic platform use, paid marketing |
Basic platform use, paid marketing |
Platform use, paid delivery |
Menu tools, basic features |
| Custom Branding |
Included |
Limited |
Limited |
Limited |
Customizable templates |
| Marketing Costs |
None |
Paid optional programs |
Paid optional programs |
Included |
Optional programs |
BPA EatOnTheWeb’s Benefits
- Affordable Pricing: At just $50 per month with no commissions, BPA EatOnTheWeb offers unmatched affordability for restaurant owners. Other platforms can charge over $1,000 per month, making BPA a cost-effective solution.
- Unlimited Features: Unlike competitors, BPA EatOnTheWeb includes unlimited menu items, custom branding options, and direct customer support without additional costs.
- No Hidden Fees: BPA stands out by offering transparent pricing, avoiding commission percentages that other systems like DoorDash or Grubhub require.
- Customizable Solutions: BPA EatOnTheWeb allows businesses to maintain their brand identity with tools for custom menus and templates, ensuring your restaurant shines.
This comparison highlights BPA EatOnTheWeb as the clear choice for budget-conscious restaurants seeking robust online ordering tools without sacrificing quality or features.
How BPA POS Solutions Supports Your Restaurant’s Online Ordering Needs
At BPA POS Solutions, our goal is to empower restaurants with tools that simplify operations and help businesses thrive. Here’s how our solutions directly benefit your restaurant:
Streamlining Your Online Orders
With our online ordering system, managing customer orders has never been easier. Online orders integrate seamlessly with your restaurant’s existing workflows, ensuring:
- Faster Processing: Orders are sent directly to your system, eliminating delays.
- Error-Free Operations: Clear and accurate order details minimize mistakes, keeping customers happy.
Making Management Simple
We understand how challenging it can be to juggle multiple aspects of your restaurant. That’s why we provide a comprehensive point-of-sale solution that brings everything together:
- Inventory Management: Our tools automatically track your stock, ensuring you never run out of key ingredients.
- Sales Insights: Get a clear view of your revenue with real-time reporting, helping you make informed decisions.
- Accounting Integration: Say goodbye to complicated bookkeeping with our built-in financial tools.
Customizable for Your Unique Needs
Every restaurant has its unique charm, and we make sure our system fits yours perfectly:
- Tailored Menus: Easily add items, customize options, and update prices to reflect your restaurant’s offerings.
- Promotions & Discounts: Set up special deals that keep customers coming back.
- Customer Loyalty Programs: Reward repeat diners and build long-term relationships.
Why Choose BPA POS Solutions for Online Ordering?
We’ve been in the business of supporting restaurants for years, and we know what it takes to succeed. Here’s what makes us stand out:
- Experience & Expertise: Our years of experience mean we understand the challenges restaurants face and how to solve them.
- Reliable Support: Our team is always here to assist with setup, troubleshooting, or questions about your system.
- Value-Driven Solutions: Our affordable, feature-packed tools provide everything you need to grow your business without breaking the bank.
FAQs about Best Online Ordering System for Restaurants
What ordering system do restaurants use?
Restaurants use a wide array of ordering systems. These range from traditional methods to sophisticated POS systems with online ordering pos integration.
How do I take orders from customers online?
Setting up a restaurant online ordering system enables direct orders. Several platforms help you integrate online ordering into your website, or they offer easy-to-create restaurant websites with your menu and service options. Offering payment processing as part of this also can enhance sales.
What system do restaurants use to take orders?
Restaurants often use a Point of Sale (POS) system to take and manage orders efficiently. A POS system like the ones offered by BPA combines order-taking, payment processing, and kitchen coordination in one integrated solution, improving speed and accuracy. These systems can be installed on PCs, tablets, or kiosks to suit various restaurant needs.
What is an online restaurant?
An online restaurant operates primarily through digital platforms, offering food ordering and delivery without a physical dining space. These restaurants rely on digital ordering systems integrated with delivery mobile apps like UberEats and Grubhub; which supports such operations with its delivery-specific POS solutions.
What is an ordering system?
An ordering system allows businesses to manage customer orders seamlessly, whether in-person, online, or for delivery. Systems like streamline order entry, kitchen communication, and payment, ensuring an efficient customer experience. Some also include mobile or tablet interfaces for added flexibility.
What is the best POS for restaurants?
The best POS system for restaurants depends on the business size and specific needs. One that offers versatile options like the Elite Restaurant POS system, which supports small diners to large chains, with features like mobile order-taking and integration with delivery platforms. Their systems are user-friendly and designed to boost productivity.
What is an online food ordering platform?
An online food ordering platform enables customers to browse menus, place orders, and arrange delivery or pickup via a restaurant website or app. Platforms like EatOnTheWeb integrate directly, allowing seamless communication with delivery services such as DoorDash and Grubhub.
What is a digital ordering system?
A digital ordering system uses technology like tablets, kiosks, or mobile devices to manage and process customer orders. These solutions include mobile POS systems and kiosks that facilitate efficient ordering and payment directly at the table or counter.
How do virtual restaurants work?
Virtual restaurants operate exclusively online, preparing food in kitchens optimized for delivery without physical dining spaces. They rely on digital and delivery platforms to receive orders and manage logistics. POS systems with delivery-focused online ordering software streamline these operations by integrating menu management, payment processing, and delivery services.
What is a table ordering system for restaurants?
A table ordering system allows customers to place orders directly from their table using devices like tablets or smartphones. This system integrates with the restaurant's POS to send orders directly to the kitchen and process payments, improving efficiency and reducing wait times.
What is an online ordering platform for small businesses?
An online ordering platform enables small businesses to accept orders digitally through websites or apps, streamlining operations and reaching more customers. These platforms often integrate with delivery services and POS systems like to manage orders and payments effectively. They are especially useful for restaurants aiming to grow their online presence.
Conclusion
The right online ordering system can do wonders for your restaurant, transforming it into a hub of efficiency, convenience, and increased sales. By choosing the best online ordering system for restaurants, you ensure that customers enjoy a seamless experience while you maintain control over your brand and profits. Whether it's eliminating third-party fees, integrating with your tools, or boosting customer loyalty, the right solution can make all the difference.
At BPA POS, we specialize in providing affordable, feature-rich online ordering systems tailored to your needs. With our expertise, you can streamline operations, enhance customer satisfaction, and grow your business with ease. Discover why restaurants nationwide trust BPA EatOnTheWeb as the ultimate choice for boosting profitability.
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