
Running a restaurant is no easy task. Between managing orders, keeping customers happy, and handling daily operations, it can feel overwhelming. That’s where Restaurant Online Ordering Software comes in to make life easier and boost your profits.
With more people choosing to order food online, having a reliable system is no longer optional. Restaurant online ordering software lets customers place orders directly from their phones or computers, saving you time and increasing accuracy. It's a game-changer for any restaurant looking to grow.
Why Your Restaurant Needs Online Ordering
Back in 2019, over a billion people used online food delivery services. The pandemic increased this number by 30% to nearly 1.5 billion. Experts predict 2 billion users by next year.
It's no surprise, since 64% of guests want easy online ordering through a restaurant website.

Restaurant online ordering software expands your reach. It can boost restaurant profit margins. Studies suggest these systems can significantly increase revenue – up to 800% more in some cases.
You'll also see higher average customer orders. Customers are spending up to 20% more with online ordering.
Types of Restaurant Online Ordering Software
There are various types of restaurant online ordering software, each with its pros and cons:
- Third-Party Apps: These platforms offer an existing customer base but take steep commission fees, sometimes 30% per order. Even lower processing fees for third-party ordering links can hurt your revenue compared to direct online ordering.
- Website Ordering Systems: These services let customers place orders online directly from your website and save your restaurant money. You’ll keep more of your online sales with this system.
- POS-Integrated Systems: This offers online ordering that links to your point-of-sale system. This simplifies management, but can mean higher monthly costs. Toast, for instance, promotes no commissions, but often has monthly fees or package add-ons.
- Full-Service Platforms: This offers extra tools. However, contracts can restrict a growing business. They also market through various legal documents, such as refund policies, terms of service, privacy policies, and CA privacy notices.
Choosing the Right Restaurant Online Ordering Software
Picking the right software takes planning. Consider your restaurant’s specific needs:
- Budget: What's your monthly budget? Can you handle per-order fees, or is a higher upfront cost better? Some "commission-free" services can still cost customers nearly double compared to direct ordering.
- Features: Do you just need website orders or delivery management too? Are loyalty programs and marketing tools valuable to you?
- Tech Skills: Can you handle software plugins or need plug-and-play? A Hospitality Technology POS study showed 84% plan to stick with their current provider to improve operations.
- Customer Experience: Customers appreciate convenient online ordering. It gives direct access and control over pickup and delivery options.
Key Features of Restaurant Online Ordering Software
Here are valuable features in restaurant online ordering software:
Feature |
Benefit |
Direct Online Ordering |
Customers order directly, increasing your online sales. |
Branded Mobile App |
Customers love mobile apps. A branded mobile app improves loyalty, boosts re-orders, and simplifies everything. |
Loyalty Programs and Rewards |
Customer discounts and loyalty programs boost re-orders and customer retention, potentially growing profits. |
Delivery Management |
Streamline delivery orders with integrated driver apps or third-party driver organization. |
POS Integration |
Seamlessly send online food orders to your POS systems, simplifying operations. |
Online Menu Management |
Update online menus instantly. This keeps customers informed about your menu items and pricing. |
Email Marketing Tools |
Automate ads, build customer data lists for email marketing campaigns and target the local demographic. |
QR Code Ordering |
QR codes on tables offer contactless ordering, improving the ordering experience. |
Curbside Pickup Options |
Provide easy curbside pickup options to accommodate customers. This increases online sales and caters to changing preferences. |
Getting Started with Restaurant Online Ordering Software
Ready to try some online ordering systems for your restaurant? Many systems have free trials or versions. Start by simply accepting takeout orders online.
Or use the software for online menus and restaurant information, alongside a simple ordering solution. An ordering website gives your modern restaurant a flexible online ordering solution.
How BPA POS Helps Restaurants with Online Ordering
At BPA POS, we aim to make restaurant operations smoother and more profitable. Our online ordering software is built to help you save time, increase sales, and create a better experience for your customers. Here’s how our services align perfectly with the needs of modern restaurants:
Seamless Online Ordering with EatOnTheWeb
Our EatOnTheWeb online ordering system makes it easy for customers to place orders directly from your website. We eliminate the need for third-party apps that take high commissions, allowing you to keep more of your hard-earned profits. Here’s how we support your restaurant:

- Custom Online Ordering Website
- We build a fully customized online ordering site that reflects your restaurant's unique brand and style.
- If you already have a website, we integrate our online ordering functionality seamlessly into your existing platform.
- Direct Integration with BPA Restaurant POS
- Orders placed through our system flow directly into your existing BPA Restaurant Professional or BPA Delivery POS system.
- This integration reduces manual input, eliminates errors, and ensures your kitchen receives accurate order details immediately.
- No Hidden Fees
- Unlike other online ordering platforms that charge commissions, we offer transparent pricing. For a flat fee of $50 per month, you get full access to our system without worrying about losing profits to high transaction fees.

Cost Comparison of Online Ordering Systems
Here's a breakdown of the monthly fees associated with each platform:
Provider |
Monthly Cost |
Setup Fee |
Commission per Order |
Additional Fees |
BPA EatOnTheWeb |
$50 |
$300 |
None |
Integration of menu, logo management, custom URL, unlimited support included |
DoorDash |
~$1,350* |
None |
15% - 30% |
Credit card processing (2.9% + $0.30 per order), $6/week tablet rental, promotional fees |
Grubhub |
~$1,760* |
None |
15% - 25% |
10% delivery fee, additional credit card and fraud monitoring fees (3.05% + $0.30 per order) |
UberEats |
~$1,350* |
$500 |
15% - 30% |
6% fee per pickup order, 15% fee for self-delivery, $5/week tablet rental |
Postmates |
~$1,350* |
None |
15% - 30% |
$5/week tablet rental |
ChowNow |
$505* |
$399 |
None |
Credit card processing fees (2.95% + $0.20 per order) |
*Estimated monthly costs based on average sales; actual costs may vary.
BPA EatOnTheWeb offers a cost-effective solution with a flat monthly fee and no per-order commissions. This transparency ensures you retain more of your profits.
Boosting Your Profits
Our software isn’t just about taking orders—it’s about helping you grow. By choosing EatOnTheWeb, you’re giving your restaurant the tools to:
- Reach More Customers: With an online presence, you can attract customers who prefer to dine at home or pick up their orders. You’re no longer limited to foot traffic.
- Increase Average Order Values: Online menus with rich descriptions and visuals encourage customers to explore add-ons like drinks, appetizers, and desserts. This often leads to higher sales per order.
- Streamline Operations: Our system reduces the time your staff spends answering phones and manually entering orders. This lets your team focus on preparing food and enhancing in-house customer experiences.
Comprehensive Support for Restaurant Owners
We understand that running a restaurant is hard work, so we’re here to help every step of the way. When you choose our online ordering software, you get more than just technology—you get a partner dedicated to your success:
- Unlimited Telephone Support: Our team is available to assist you with setup, troubleshooting, and any questions that come up along the way.
- Marketing Tools: We provide marketing materials to help you promote your online ordering system and attract new customers.
- Menu Flexibility: Our platform allows you to update your menu in real time. Whether you’re adding seasonal dishes or running limited-time promotions, you stay in control.
Why Choose BPA POS for Online Ordering?
At BPA POS, we have been helping restaurants succeed for over three decades. Our expertise allows us to deliver practical, affordable solutions tailored to your needs. By incorporating online ordering into your operations, you’re setting your restaurant up for long-term growth.
Here are some of the reasons restaurants trust us:
- Proven track record of supporting small to medium-sized businesses.
- Affordable, transparent pricing with no surprises.
- Easy-to-use systems designed for busy restaurant owners and their staff.
- A strong focus on integrating technology with operations to enhance efficiency.
By choosing us, you’re not just investing in software—you’re partnering with a company that is committed to helping your restaurant thrive in a competitive market.
How to Get Started with Us
Getting started with our online ordering software is simple:
- Reach Out: Contact us to discuss your restaurant's specific needs.
- Setup: We’ll handle the technical setup, from creating your customized site to integrating it with your BPA Restaurant POS system.
- Launch: Once everything is ready, you can begin accepting online orders and start enjoying the benefits.

FAQs about Restaurant Online Ordering Software
How do restaurants get online orders?
Restaurants receive online food orders through various channels. These include restaurant websites, ordering apps, social media, and third-party delivery apps services.
What are restaurant ordering systems called?
Restaurant ordering systems have different names. They are commonly called online ordering systems, restaurant POS systems (with point-of-sale features), or delivery management platforms.
What are the four types of ordering systems?
Four common types of restaurant ordering systems include:
- Third-party apps: Wider reach but high commission fees. Customers can place orders through these third-party apps.
- Restaurant websites: Lower cost, greater brand control. Customers order directly from the restaurant’s ordering website.
- POS-integrated systems: Streamlined management but can be pricey. These can turn your current pos systems into full online ordering platforms.
- Custom-built solutions: Total brand control, but requires coding skills and upkeep. This allows modern restaurants to have custom websites built to sell food online.
Conclusion
Online ordering is no longer optional for restaurants; it’s essential for staying competitive and growing profits. With the right restaurant online ordering software, you can streamline operations, improve customer satisfaction, and expand your reach. It's the perfect solution to modernize your business and adapt to customer demands.
At BPA POS, we make online ordering simple, efficient, and cost-effective. Our EatOnTheWeb system is designed to help restaurants like yours succeed by offering seamless integration, customized solutions, and no hidden fees. Ready to boost your profits and take your restaurant to the next level?
Click here to get started with EatOnTheWeb