In today’s fast-moving world, people love convenience. That’s why restaurant order online systems are changing how restaurants serve customers. With just a few clicks, anyone can order their favorite meals without leaving home.
Having the right restaurant order online systems can help restaurants grow. It makes ordering easy and keeps customers coming back. The best systems also save time, reduce mistakes, and increase profits.
What is a Restaurant Order Online System?
A restaurant order online system allows customers to place food orders through a website or app. Choosing the right technology for your team can be challenging; it’s like putting together a successful team where every part needs to perform well.
These systems do more than just send food orders to the kitchen display. They gather valuable customer data and build connections with customers. The best platforms also enhance customer loyalty programs, offering opportunities for improvement.
Why Online Ordering Matters
Online ordering has surged in popularity. In 2024, the global online food delivery market was estimated to exceed one trillion dollars, with 630 billion dollars coming from grocery deliveries and 390 billion dollars from meal deliveries.
This shows that many people prefer food ordering online rather than dining in.
For restaurants, this is a big opportunity. By offering online ordering, you can reach more customers and increase sales. Plus, online orders are often larger than in-person orders, which means more money for your business.
Why Ditching Third-Party Apps Matters
Many restaurants turn to third-party apps like Uber Eats for online ordering, but these platforms come with a cost—literally. High commission fees eat into profits, and inflated menu prices can frustrate customers.
For example, one customer on the Better Business Bureau reported paying $41.97 for a meal that should have cost just $25.50 due to third-party markups. This kind of pricing inconsistency can drive customers away and impact long-term loyalty.
Instead of losing revenue to third-party platforms, restaurants can take advantage of BPA POS OrderOut Integration, which seamlessly connects to delivery services like Uber Eats, DoorDash, and Grubhub while keeping pricing and profits under control. This allows restaurants to maintain visibility on these platforms while managing all orders from a single system.
For full control, EatOnTheWeb provides a branded online ordering platform, helping restaurants eliminate unnecessary fees, build direct customer relationships, and keep more of their hard-earned profits.
Choosing Direct Web Ordering Systems
Switching to a direct ordering system gives restaurants complete control over their online sales. Unlike third-party platforms, direct systems eliminate high commission fees and ensure customers are ordering from your website, not a middleman.
With EatOnTheWeb, restaurants can create a fully branded online ordering experience, allowing customers to place orders directly while restaurants keep 100% of the profits—no hidden fees or commissions. The system integrates smoothly with BPA POS, meaning online orders flow directly into the restaurant’s existing POS system without manual entry.
For restaurants that still want to appear on third-party platforms, OrderOut Integration enables you to manage Uber Eats, DoorDash, and Grubhub orders directly within BPA POS, reducing the hassle of using multiple systems while keeping restaurant operations efficient.
Key Features of Top Online Ordering Systems
When looking for a restaurant online ordering system, several key features can make a significant difference. You need a solution that is user-friendly for everyone involved. Let’s explore what makes certain systems stand out.
Features like easy menu item updates and real-time order tracking are invaluable. Additionally, integrations with POS systems minimize manual entries and boost efficiency.
Streamlining Operations with POS Integration
A well-integrated online ordering system should work seamlessly with your restaurant’s existing workflow. EatOnTheWeb ensures that online orders are sent directly to your BPA POS system, eliminating the need for manual entry and reducing the risk of errors.
With every order—whether placed online or in-house—managed in one centralized system, restaurants can stay organized and avoid missed orders. This approach improves efficiency for both quick-service and full-service restaurants, helping staff focus on delivering great customer experiences instead of juggling multiple ordering platforms.
Boosting Customer Loyalty with Marketing Tools
Customer data offers powerful insights. Systems like BPA POS enable you to identify trends and enhance the customer experience. If increasing online sales is a goal, these insights can be incredibly beneficial.
Many platforms also include features designed to encourage repeat business and bring customers back for more.
Comparing Top Restaurant Order Online Systems
Choosing the right restaurant online ordering system is crucial for your business. To help you make an informed decision, we've compared several popular platforms based on their costs and features.
Cost Comparison of Online Ordering Systems
Here's a breakdown of the monthly fees associated with each platform:
| Platform |
Monthly Fee |
Setup Fee |
Transaction Fees |
Additional Costs |
| BPA EatOnTheWeb |
$50 |
$300 |
None |
Includes menu integration, logo management, custom URL, unlimited support, orders, and bandwidth. |
| DoorDash |
Varies |
None |
15% - 30% per order |
6% commission on pickup orders, $6/week tablet rental, optional promotional fees. |
| Grubhub |
Varies |
None |
15% - 25% marketing fee per order |
10% delivery fee, additional credit card and fraud monitoring fees (3.05% + $0.30 per order). |
| UberEats |
Varies |
$500 |
15% - 30% per delivery order |
6% fee per pickup order, $5/week tablet rental. |
| Postmates |
Varies |
None |
15% - 30% per delivery order |
$5/week tablet rental. |
| ChowNow |
$149 |
$399 |
2.95% + $0.20 per order |
|
Note: Monthly fees for platforms like DoorDash, Grubhub, UberEats, and Postmates can vary based on order volume and specific agreements.
What Other Systems Offer
Many online ordering systems come with trade-offs. Some prioritize marketing tools but lack seamless POS integration, forcing restaurants to manually enter online orders. Others bundle online ordering with a full POS system, but these can be costly and overly complex for restaurant owners.
Some platforms advertise “free” plans, but these often come with hidden fees, limited functionality, or transaction-based charges that add up quickly. Additionally, certain systems may integrate with search and review sites but still push customers toward third-party delivery apps instead of direct restaurant orders—taking a cut of each sale in the process.
Why EatOnTheWeb is the Best Choice
When it comes to online ordering, EatOnTheWeb stands out by focusing on what truly matters: efficiency and seamless integration with your BPA POS system. Unlike other systems that emphasize marketing tactics, flashy designs, or pushing third-party connections, we’ve built a platform that works for your restaurant, not against it.
Here’s what makes EatOnTheWeb the best restaurant order online system for restaurants looking to grow:
No Commissions - Unlike third-party platforms that take a percentage of every order, we offer a flat $50 monthly fee. This means you keep more of your hard-earned revenue.
Instant POS Integration - Orders go directly into your BPA POS system, eliminating manual entry and reducing the risk of mistakes.
Custom Website - We design a branded ordering page for your restaurant, ensuring customers order directly from you rather than a third-party app.
Mobile-Friendly & Easy to Use - Our platform has a fast, mobile-responsive design, making it easy for customers to order from any device without frustration.
Customer Accounts & Saved Payment Info - Customers can create accounts and log in for future orders, making reordering quicker and more convenient. They can also save their payment information for future use, saving them time with every order.
Modern Backend Framework - Built with a modern, efficient backend framework, EatOnTheWeb runs smoothly and securely, ensuring your restaurant operations are always up and running.
Automatic Order Confirmation - Our system sends automatic email confirmations when an order is completed, ensuring customers are always in the loop.
Customization Options - Easily customize your site’s colors and pictures to match your restaurant’s branding and create a consistent digital ordering experience across all touchpoints.
Reliable Hosting - With dedicated hosting servers, we reduce downtime and scheduled maintenance, so your online ordering system stays up and running without interruptions.
Reporting Dashboard - Our reporting dashboard helps you track online sales and analyze customer data, giving you valuable insights to grow your business.
Delivery Integration - We provide reliable, on-demand delivery drivers through our integration, ensuring that orders get to your customers quickly and safely.
To learn more about how you can get started with online ordering, check out our demo site or give us a call at (801) 336-3303.
While other platforms may focus on marketing gimmicks or design alone, EatOnTheWeb is created for real restaurant owners who want a straightforward, dependable system that supports your business growth. No hidden fees, no complicated setups—just a user-friendly, cost-effective solution that helps you serve more customers and increase your profits.
FAQs about the Restaurant Order Online System
What is an online restaurant management system?
An online restaurant management system is a digital tool that helps restaurants handle daily operations like taking orders, managing tables, tracking inventory, and processing payments. Many systems, like BPA POS, also offer built-in accounting and employee scheduling, giving restaurant owners complete control—whether they’re on-site or managing things remotely.
What are the four main types of restaurant ordering systems?
Many restaurant owners ask questions like, 'Which ordering system is best for my business?' Let’s explore the differences to help you decide.
The four main types of ordering systems in restaurants are:
- POS-Based Ordering - Staff enter orders into the restaurant's POS system for dine-in customers.
- Online Ordering - Customers place orders via a restaurant’s website for pickup or delivery.
- Mobile Ordering - Customers order food through a mobile-responsive platform or app.
- Self-Service Kiosks - Touchscreen kiosks allow customers to browse menus, place orders, and pay without staff assistance.
BPA POS offers solutions for POS-based ordering, online ordering, and self-service kiosks—all at an affordable price. While we don’t provide a standalone mobile ordering app, our EatOnTheWeb platform is fully mobile-responsive, allowing customers to place orders seamlessly from any device. This ensures restaurants can offer a cost-effective, flexible solution that meets customer expectations.
What is a POS-based ordering system?
A POS-based ordering system allows restaurant staff to enter dine-in customer orders directly into the restaurant’s point-of-sale system. This helps streamline order management and ensures kitchen staff receive accurate orders in real time.
How does mobile ordering work in restaurants?
Mobile ordering lets customers browse menus, place orders, and make payments through a mobile-responsive website or a dedicated app. Restaurants can process these orders seamlessly, offering options for pickup, delivery, or dine-in ordering.
What is the best online ordering system for restaurants?
The ideal online ordering system for a restaurant depends on specific needs like budget, desired features, and integration capabilities. Platforms such as EatOnTheWeb offer seamless integration with existing POS systems, customizable branding, and a flat monthly fee, making them a popular choice among many restaurant owners.
Evaluating factors like ease of use, customer support, and scalability can help determine the best fit for your establishment.
How does a restaurant online ordering system work?
A restaurant order online system is a tool that lets customers place food orders through a restaurant's website or app. This system makes it easy for people to choose their meals and pay online, all from the comfort of their homes. For restaurants, it streamlines operations and reduces errors.
Why Should Restaurants Offer Online Ordering?
Offering online ordering meets the growing demand for convenience. Many customers prefer to order directly from a restaurant's website rather than using third-party apps. This approach can increase customer loyalty and profits.
Additionally, online orders often have higher ticket sizes compared to in-person orders.
How Do Online Ordering Systems Benefit Restaurants?
Online ordering systems offer several advantages:
- Increased Sales: Customers can easily browse the full menu and add items, leading to larger orders.
- Improved Efficiency: Orders are directly sent to the kitchen, reducing wait times and errors.
- Customer Insights: Collecting data on ordering habits helps tailor promotions and improve service.
What Features Should I Look for in an Online Ordering System?
When choosing an online ordering system, consider the following features:
- User-Friendly Interface: Easy navigation encourages customers to place orders.
- POS Integration: Syncs with your existing point-of-sale system for seamless operations.
- Customization Options: Ability to match the system with your restaurant's branding.
- Mobile Responsiveness: Ensures customers can order from any device.
How Can I Encourage Customers to Use My Online Ordering System?
To promote your online ordering system:
- Offer Exclusive Online Deals: Provide special discounts for online orders.
- Promote on Social Media: Use platforms like Facebook and Instagram to spread the word.
- Train Staff: Ensure your team informs in-house customers about the online option.
Are There Costs Associated with Online Ordering Systems?
Yes, pricing varies by provider. Some systems charge a flat monthly fee (predictable costs), while others take a percentage of every order, which can reduce your profit margins over time. Be sure to compare pricing models to maximize your earnings and avoid hidden fees.
💡 Tip: Look for solutions that offer transparent pricing and no per-order commissions, so you keep more of what you earn.
How Do I Choose the Right Online Ordering System for My Restaurant?
The right system should fit your restaurant’s workflow and budget while maximizing efficiency. Here’s what to consider:
Pricing Model - Does it charge a flat fee or commission per order?
Key Features - Does it support mobile orders, POS integration, and real-time tracking?
Ease of Use - Is it user-friendly for both customers and staff?
Integration - Can it sync with your existing POS system for seamless operations?
Customer Support - Does the provider offer 24/7 assistance in case issues arise?
💡 Pro Tip: Direct online ordering (like EatOnTheWeb) helps you avoid third-party commissions, build stronger customer relationships, and boost profits by keeping everything in-house.
Conclusion
In today's fast-paced world, having the right restaurant order online system is crucial for success. A seamless and efficient system helps restaurants meet customer demand, reduce errors, and maximize profits. Choosing a reliable online ordering solution ensures that your business stays ahead in an increasingly digital world.
At BPA POS, we provide EatOnTheWeb, a powerful restaurant order online system designed to integrate seamlessly with your BPA POS system. With transparent pricing, customizable features, and reliable support, EatOnTheWeb helps restaurants simplify online ordering while keeping more of their profits.
Get started today and see how our solution can transform your business—visit our EatOnTheWeb page or call us at (801) 336-3303.
