Small hotels rely on technology to streamline operations and guest experience. Learn what to look for in point of sale software from BPA POS!
The Top Features to Look for in Point of Sale Software for Small Hotels
In today's competitive hospitality industry, small hotels rely on technology to streamline their operations and provide exceptional guest experiences. Reliable point of sale (POS) software can enhance efficiency and accuracy. But with so many options on the market, how do you know what to choose? We'll help you get started. Below, we explore some top features to look for in POS software for small hotels.
Ensure that the POS software seamlessly integrates with your retail or restaurant locations. This feature ensures all facets of your guest's folios remain streamlined, providing an exceptional customer experience. An additional integration feature to consider is payment processing. Partnering with secure processors like Clearent or Global Payments will give your guests a fast and accurate payment experience.
Choose a POS system with customization options for menus, modifiers, pricing, and taxes. This flexibility allows the software to align perfectly with your hotel's branding, menus, and pricing strategies. With customization, you can provide your guests with a unique experience that leaves a lasting impression.
Reporting and Analytics
Your hotel can have the most high-end system available, but if it doesn't offer robust reporting and analytics capabilities, it does you no good. Before selecting POS software, look for features such as sales reports, employee performance tracking, and revenue analysis. These insights will enable you to make data-driven decisions to boost profitability.
Don't let your guests' information fall into the wrong hands. Ensure the POS software and equipment you choose are EMV and PCI compliant. Not only will the right solution help protect your customer's private information, but it will also help prevent theft.
The BPA POS team can help you select the right POS equipment and software for your small hotel. We would love to answer any questions you have, so you can finally streamline your business.